Customer centric transformation

Partnering with you to plan and execute your business transformation

We help Swiss SMEs rethink and reshape their business from the outside in — starting with the customer.

What brought you here?

Pressure from the market and from inside – which affects you?

Successful SMEs with a strong reputation feel the pressure from several sides at once: market and costs, people and know-how, habits and customer proximity.

Strong competitionIncreasing costsSkilled worker shortageGenerational transitionDistance to the customer

Recognise your situation

Our approach

You stay in control – after every step you decide

We start with an end-to-end analysis of your value chain and a story map of prioritised projects. Then you decide whether and how we continue together.

Initial callEnd-to-end analysisYour decisionBespoke planningImplementation

See our approach

Our solutions

Grow, strengthen or disrupt your business?

Our solutions – the tags show whether each one grows your digital offering, strengthens your operational excellence or disrupts your business.

Digital offeringOperational excellenceDisruptive

Full value chain review

Transformation is complex. We review your entire value chain – from customers and markets to culture – and show where the greatest potential lies.

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Digital offering

Customer centric positioning

Does your company still address the right needs of today and tomorrow? From market to positioning and role.

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Digital offeringDisruptive

Data-driven service platform

Deliver digital services directly to your customers’ machines – and turn your installed base into a service business.

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Operational excellence

Productivity with data science

Unfold the blind spots in your production process – even on legacy equipment – and raise productivity end to end.

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Digital offering

From manufacturer to service provider

Unlock the value of your installed base over a lifecycle of 3 to 40 years.

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Operational excellence

Service processes and workflows

Serve your customers effectively and efficiently with fit for purpose digitalisation.

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Operational excellence

Process excellence

Transform your organisation into a digital process organisation.

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Operational excellenceDisruptive

Digital enterprise framework

Governance that keeps your data under your control – your data platform as a strategic asset.

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Operational excellenceDisruptive

Digital culture

Data only creates value when people work with it. We anchor digital in your culture.

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Disruptive

Investment case

Structure the investment case, the fundraising and the vehicle for your new business.

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Executive experience

Leadership you can rely on

Since 2008

CEO and CFO roles at publicly traded OEMs, utilities and Swiss SMEs

1,100

employees led

CHF 250 m

P&L responsibility

EUR 1.5 bn

largest project managed

Who we are

Partners

Proven partners we engage when needed

Digital twin technology enabled by OctoCore from Octotronic

Secure connectivity enabled by symmedia

Data lakehouse technology enabled by Yukawa

Data science and AI modelling by 4th-IR

Let’s talk about your transformation

Book an initial call. Afterwards you decide how we continue.

Book an initial call

See our approach